JW Player video thumbnail changes won't reflect in the app JW Player video thumbnail changes won't reflect in the app

JW Player video thumbnail changes won't reflect in the app

Vijay Sharma Vijay Sharma

Workaround to push video thumbnail changes (done in JW player dashboard) to the MAZ app. 

Because of a technical limitation, thumbnail updates done for videos in the JW Player dashboard can't be read directly by MAZ apps unless a thumbnail change is accompanied by some change in the video metadata.

 

However, if you need to make changes to only video thumbnails and no other metadata, please write to success@mazsystems.com after making the changes and we will process the thumbnail changes from the backend.

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