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  1. MAZ Systems
  2. Account Management, FAQ & Troubleshooting

Account Management, FAQ & Troubleshooting

General Troubleshooting

  • App feeds Are Not Applying Metering Rules
  • JW Player video thumbnail changes won't reflect in the app

Billing & Account FAQ

  • How to update your billing information
  • Payment Receipts

Dashboard & App FAQ

  • How Do I Use An Unlock Code?
  • How do I enable logins to my app using the Social API?
  • Export App Data
  • Universal Linking In iOS
  • Can I change my app name, app icon or screenshots?

GDPR & CCPA

  • How to make your apps CCPA Compliant
  • How does MAZ collect and use user data?

App Store FAQ

  • Find app store URLs for your Apps
  • Maintaining your Apple App Store Connect account.
  • App Store Payment Breakdown
  • Increasing/Decreasing Auto-Renewable Subscription Pricing

Content FAQ

  • Set up content to go live at a future time
  • How to get web content into your mobile app?
  • Mirroring vs Non-Mirroring articles
  • How to Create An Article Using MAZ Feed Builder
  • Can I add an MRSS feed into my app from YouTube?
  • Content is set as "Active," but not appearing in your app?

End User FAQ

  • Manage app subscriptions
  • Manage In-App Purchases
  • Navigating a MAZ Magazine App

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