Active content is missing from your app
Did you upload or ingest a piece of content (PDF, MRSS feed, RSS feed), but aren't seeing it either in the app preview or in your live app?
Here are a few ways to troubleshoot this issue.
- Go into the MAZ dashboard and set the status of the content as 'Inactive' and then reactivate the piece of content again.
- Double-check to make sure that your Digital Release Date (if applicable) has passed. More information regarding this can be found here.
- Delete the existing content and then try to add it back in again.
- Content generally takes at least 20 minutes to update. If none of the above has worked, it's been a few hours, and you are still not seeing the content in your app, please reach out to us at firstname.lastname@example.org or chat us for further assistance.